This Privacy Policy explains what information BulbSeed collects when you visit bulbseed.com or place an order, how we use it, and the choices you have.

Information We Collect

  • Order information: name, shipping and billing address, email address, phone number and order details.
  • Payment information: processed by our payment providers. We never store full card numbers on our servers.
  • Account information: if you create an account, your username, email and order history.
  • Technical information: IP address, browser type, device information and pages visited, collected through cookies and analytics.

How We Use Your Information

  • To process, pack and ship your orders.
  • To send order confirmations, dispatch notices and delivery updates.
  • To respond to your questions and provide growing advice.
  • To improve our website, product range and marketing (only where permitted).
  • To comply with legal and tax obligations.

Cookies and Analytics

We use cookies to keep your cart working, remember your preferences and understand how visitors use the site. You can disable cookies in your browser, though parts of the store — including checkout — may stop working.

Sharing Your Information

We share information only with service providers that help us run the store: payment processors, shipping carriers, email providers and analytics tools. They receive only what they need to perform their service. We do not sell your personal information.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect and the right to opt out of its sale — we do not sell personal information.

Data Retention

We keep order records for as long as required for tax and accounting purposes, and account information until you ask us to delete it.

Contact Us

Questions about this policy? Contact us and we will respond within one business day.