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Contact us

We answer every message ourselves, usually within one working day.

Talk to a human

We answer every message ourselves. No ticket numbers, no automated replies, no chatbot reading your question back to you.

Tell us your order number if you have one, and a photo if something has gone wrong — it usually means we can fix it in a single reply rather than three.

What you needHow to get it
Order or delivery questionUse the form — include your order number
Guarantee claimForm + a photo of the parcel or failed plant
Tracking not movingForm — we will chase the carrier ourselves
Wholesale or bulk enquiryForm — tell us volumes and timing
Response time: usually within one working day. If you have not heard back in two days, check your spam folder — our replies are plain emails, not a branded template.

Send us a message

Fill in the form and we will reply by email. Fields marked with * are required.

Contact form placeholder — drop a Contact Form 7 / WPForms shortcode in here to activate. We have left the surrounding layout, copy and sidebar in place so it is a one-line change.

Our promises

  • Free shipping over $35
  • 100% sprout guarantee
  • Hand-packed, recycled materials
  • Ships from the United States
  • Secure PayPal & card checkout
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